Privacy Policy – Skyline Textiles Sri Lanka
Effective Date: 17 October 2026
Last Updated: 17 October 2026
Introduction
At Skyline Textiles (Private) Limited, we respect your privacy and are committed to protecting the personal information entrusted to us by our customers, business partners, and website visitors.
As a wholesale fabric supplier in Sri Lanka, we understand the importance of maintaining the confidentiality of customer information, business transactions, financial records, and credit arrangements.
This Privacy Policy explains how Skyline Textiles collects, uses, stores, shares, and protects personal information in connection with our wholesale textile business and website.
Our website, www.skylinetextiles.com, operates exclusively as an online wholesale fabric catalogue. Customers can browse textile materials, product specifications, and available collections online. However, all purchases must be completed directly at our physical showroom.
We do not accept online orders or process payments through our website.
This Privacy Policy applies to information collected through our website, showroom operations, business enquiries, customer communications, wholesale transactions, approved credit facilities, and related services.
We aim to handle personal information responsibly and in accordance with applicable Sri Lankan law, including relevant provisions of the Personal Data Protection Act, No. 9 of 2022, as amended, as those provisions become applicable.
Section 1 – Who We Are
For the purposes of this Privacy Policy:
Company: Skyline Textiles (Private) Limited
Company Registration Number: W89798
Website: www.skylinetextiles.com
Country: Sri Lanka
Contact Email: info@skylinetextiles.com
The terms "Skyline Textiles", "Company", "we", "us", and "our" refer to Skyline Textiles (Private) Limited.
The terms "you", "your", "customer", and "visitor" refer to individuals who interact with our website or business, including authorised representatives of companies and other commercial customers.
Skyline Textiles is responsible for determining the purposes and means of processing personal information collected for its own business operations.
Where an independent third-party service provider processes personal information for its own purposes, that provider may have separate responsibilities under applicable data protection law.
Section 2 – Information We Collect
We may collect personal information necessary to operate our wholesale textile business, manage customer relationships, process transactions, and provide relevant business services.
2.1 Personal and Contact Information
When you contact Skyline Textiles, visit our showroom, or conduct business with us, we may collect:
Full name.
Business or company name.
Email address.
Mobile or telephone number.
Business, billing, or delivery address.
City, district, and postal code.
Job title or position within a business, where relevant.
Other information voluntarily provided during business communications.
2.2 Wholesale Customer and Business Information
For wholesale transactions, we may collect:
Customer or business registration details.
Billing and invoicing information.
Purchase history and transaction records.
Product enquiries and requested fabric specifications.
Sales quotations, invoices, and receipts.
Delivery and collection information.
Customer correspondence.
Relevant commercial agreements and supporting documents.
Although information about a company is not always personal data, information that identifies an individual customer, sole proprietor, director, employee, or authorised representative may constitute personal data.
2.3 Payment and Financial Information
When customers purchase fabrics or make payments, we may collect information necessary to record and verify the transaction.
This may include:
Payment amounts and dates.
Bank transfer references and confirmations.
Relevant bank account information where required for payment verification or refunds.
Cheque details and payment status.
Invoice balances and settlement records.
Credit notes, payment adjustments, and refund records.
Other necessary accounting and financial information.
We do not process online customer payments through our website.
Payment information collected through showroom transactions or approved payment arrangements is used for legitimate business, accounting, verification, and legal purposes.
2.4 Credit Facility and Post-Dated Cheque Information
Skyline Textiles may offer credit facilities and accept post-dated cheques (PDC) from eligible wholesale customers following internal management assessment and approval.
Where a customer applies for or uses an approved credit facility, we may collect information such as:
Customer and business identification details.
National Identity Card (NIC) number or other identification details, where necessary.
Business registration information and authorised representative details.
Billing addresses and contact information.
Credit application and agreement records.
Approved credit limits and payment periods, where applicable.
Outstanding invoice balances.
Payment history and settlement status.
Post-dated cheque information.
Relevant supporting financial or commercial documentation.
This information is used to assess credit requests, verify identity, establish payment arrangements, maintain customer accounts, and manage outstanding financial obligations.
Credit facilities and post-dated cheque arrangements are subject to internal management approval.
We seek to collect only the information reasonably necessary for these purposes.
2.5 Website Usage Information
When you visit our website, certain technical information may be collected automatically by our website, hosting infrastructure, or enabled service providers.
This may include:
Internet Protocol (IP) address.
Browser type and version.
Device type and operating system.
Pages visited.
Date and time of visits.
Referring websites or links.
Website interaction and navigation information.
Technical diagnostic and security information.
This information may be used to maintain website performance, improve the browsing experience, identify technical issues, protect website security, and understand visitor interest in our fabric catalogue.
2.6 Information from Communications
When you contact us through telephone, email, WhatsApp, website enquiry forms, or other communication channels, we may retain relevant information provided during the conversation.
This may include enquiries about fabrics, availability, specifications, payment arrangements, delivery requirements, and customer support matters.
Section 3 – How We Collect Personal Information
We may obtain personal information through the following channels:
3.1 Directly from Customers
Information may be collected when customers:
Visit our physical showroom.
Make wholesale fabric purchases.
Request quotations or product information.
Submit credit applications.
Enter into Credit Agreements.
Provide payment or identification documents.
Request transportation assistance.
Contact us regarding returns, exchanges, or payment matters.
3.2 Through Our Website
Information may be collected when visitors:
Submit a contact or enquiry form.
Contact us using details published on the website.
Browse the online fabric catalogue.
Interact with enabled website cookies or analytics services.
Browsing our website does not require customers to complete a purchase.
3.3 Through Third-Party Services
We may receive relevant information from service providers involved in authorised business activities, including banks, payment service providers, courier companies, and transportation services.
Such collection will be limited to information relevant to the applicable transaction or service.
Section 4 – How We Use Personal Information
We process personal information for legitimate and necessary business purposes.
4.1 Managing Wholesale Transactions
We may use personal information to:
Identify customers and authorised business representatives.
Prepare quotations and sales invoices.
Record wholesale fabric purchases.
Maintain accurate customer and transaction records.
Confirm payments.
Process approved refunds and exchanges.
Respond to product-quality concerns.
4.2 Managing Credit Facilities
Information relating to credit purchases may be used to:
Evaluate credit applications.
Verify customer information.
Conduct appropriate internal credit assessments.
Prepare and administer Credit Agreements.
Maintain outstanding invoice records.
Monitor repayment obligations.
Process approved credit notes and account adjustments.
Communicate regarding upcoming or overdue payments.
Support lawful debt recovery and dispute resolution where necessary.
4.3 Managing Delivery Arrangements
Where delivery or transportation is arranged, relevant customer information may be used to coordinate the collection and delivery of purchased fabrics.
This may include sharing necessary recipient and delivery information with third-party couriers, PickMe, Uber, or other selected transport providers.
4.4 Customer Communication
We may use your contact information to respond to enquiries and provide relevant information concerning:
Fabric availability.
Quotations and purchases.
Invoices and payment confirmation.
Credit arrangements.
Delivery coordination.
Returns and quality complaints.
Other matters relating to an existing business relationship.
4.5 Website Improvement and Security
Technical information may be used to maintain website functionality, identify errors, improve catalogue navigation, protect website infrastructure, and analyse website performance.
4.6 Marketing and Business Updates
Where permitted by applicable law, we may communicate relevant information about new fabric arrivals, wholesale product availability, company announcements, and other business updates.
Marketing communications may be sent through email, telephone, WhatsApp, or other appropriate channels where a valid basis exists.
Customers may request to stop receiving promotional communications at any time.
Opting out of marketing will not prevent necessary communications relating to existing purchases, invoices, credit obligations, or other legitimate transaction matters.
4.7 Legal and Regulatory Compliance
We may process and retain information where necessary to comply with applicable tax, accounting, business-record, financial, regulatory, or legal obligations.
Section 5 – Legal Basis for Processing Personal Data
Where applicable data protection law requires a legal basis for processing personal information, Skyline Textiles will rely on an appropriate basis for the relevant activity.
Depending on the circumstances, these may include:
Contractual necessity: Where information is required to enter into or fulfil a wholesale transaction, Credit Agreement, or other commercial arrangement with an individual.
Legal obligations: Where records must be maintained or disclosed to comply with applicable laws and regulatory requirements.
Legitimate interests: Where permitted by law and appropriate, for activities such as business administration, payment verification, fraud prevention, website security, and the protection of lawful business interests, after considering affected individuals' rights.
Consent: Where consent is required, including for particular optional marketing or tracking activities.
Other lawful grounds: Where another basis is permitted under applicable Sri Lankan law.
We do not treat the mere act of browsing our website as consent to every form of personal-data processing.
Where processing is based on consent, you may withdraw that consent through the relevant available method, subject to applicable legal conditions.
Section 6 – Cookies and Website Tracking Technologies
Our website may use cookies and similar technologies to support its operation and understand how visitors interact with our online wholesale fabric catalogue.
Cookies are small data files that may be stored on your device when you visit a website.
6.1 Essential Cookies
Essential cookies may be used for website security, technical functionality, session management, and other features necessary for proper website operation.
6.2 Functional Cookies
Functional cookies may support features such as remembering selected website preferences, where such features are enabled.
6.3 Analytics Cookies
Where analytics tools are enabled, cookies or similar technologies may collect information about website traffic, pages visited, and visitor interactions.
This information may help us understand which fabric categories and website features are useful to visitors.
6.4 Advertising and Marketing Technologies
Where advertising or measurement tools are enabled, our website may use third-party tracking technologies, including pixels, tags, or cookies associated with advertising platforms.
These technologies may help measure campaign performance and understand interactions with our website.
Such processing will be managed according to the applicable legal requirements and available privacy controls.
6.5 Managing Cookies
Visitors may manage or restrict cookies through their browser settings and any cookie-preference controls provided on our website.
Disabling certain cookies may affect the operation of some website features.
Where consent is required for optional cookies or tracking technologies, we will seek to provide appropriate consent choices.
Section 7 – Sharing of Personal Information
Skyline Textiles may share personal information with authorised third parties where reasonably necessary for legitimate business purposes or required by law.
7.1 Financial Institutions
Relevant payment information may be shared with banks and financial institutions for:
Bank transfer processing and verification.
Cheque presentation and clearing.
Payment reconciliation.
Financial investigations or disputes.
Other necessary banking activities.
7.2 Courier and Transportation Providers
When customers arrange delivery, relevant information may be shared with the selected service provider.
This may include the recipient's name, contact number, delivery address, location details, and necessary package information.
7.3 Accounting, Legal and Professional Advisers
Information may be shared with authorised accountants, auditors, legal advisers, or other professional service providers where reasonably necessary for financial reporting, compliance, dispute resolution, or lawful recovery of outstanding payments.
7.4 Technology and Website Service Providers
Relevant information may be processed by providers supporting our website, hosting, business software, customer communications, data storage, cybersecurity, and other operational systems.
Such providers may have access only to the information necessary for their authorised services, subject to applicable contractual and legal protections.
7.5 Regulatory and Government Authorities
We may disclose information to competent authorities where legally required, including in response to lawful requests, court orders, or regulatory obligations.
7.6 Business Transfers
If Skyline Textiles undergoes a merger, restructuring, acquisition, or transfer of business assets, relevant information may be disclosed or transferred where necessary and legally permitted.
Skyline Textiles does not authorise unrestricted disclosure of confidential customer financial information to unrelated third parties.
Section 8 – Confidentiality of Credit and Financial Records
We recognise the confidential nature of wholesale credit applications, banking information, payment histories, and commercial transaction records.
Information obtained in connection with Credit Agreements or post-dated cheques will be used for purposes related to credit assessment, transaction management, financial administration, and legitimate legal obligations.
Access to such information should be limited to authorised personnel and relevant service providers with a legitimate need.
We will take reasonable steps to prevent unauthorised disclosure, alteration, loss, or misuse of confidential financial records.
Customer financial information will not be publicly displayed through our website.
Section 9 – Storage and Security of Personal Information
Skyline Textiles aims to apply appropriate technical and organisational safeguards to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
Depending on the type of information and systems involved, safeguards may include:
Restricted access to customer records.
Password-protected business systems.
Appropriate user access permissions.
Secure handling of financial and identification documents.
Confidentiality obligations for authorised personnel.
Appropriate security controls for electronic records.
Secure storage and disposal procedures.
Periodic review of relevant information security practices.
We seek to maintain protections appropriate to the sensitivity of the information being processed.
However, no electronic system, transmission method, or storage environment can be guaranteed to be completely free from security risks.
Where a personal-data security incident occurs, Skyline Textiles will assess the circumstances and take appropriate steps, including any notifications required by applicable law.
Section 10 – Retention of Personal Information
Skyline Textiles retains personal information only for as long as reasonably necessary for the purposes for which it was collected or for an additional period required or permitted by applicable law.
Retention periods may differ depending on the nature of the information.
10.1 Transaction and Invoice Records
Sales invoices, receipts, accounting documents, and payment records may be retained for the periods required by applicable tax, accounting, commercial, and other legal obligations.
10.2 Credit Agreement Records
Credit applications, agreements, cheque records, settlement histories, and related financial documents may be retained while the relevant credit relationship remains active and for any further period necessary to address legal obligations, disputes, or outstanding claims.
10.3 Customer Enquiries
Customer enquiry and correspondence records may be retained for as long as reasonably necessary to address the relevant request and maintain appropriate business records.
10.4 Website Usage Information
Technical logs, cookies, and analytics information may be retained according to operational requirements, applicable service-provider configurations, and legal obligations.
10.5 Marketing Information
Contact information used for marketing may be retained while there is a valid basis for continued communication.
Where a customer opts out, we may retain limited information necessary to record and respect that preference.
When information is no longer required, it will be securely deleted, anonymised, or otherwise disposed of as appropriate.
Section 11 – International Data Processing and Transfers
Certain service providers used for website hosting, electronic communications, cloud storage, analytics, or other business functions may process or store information outside Sri Lanka.
Where international processing or transfer of personal information occurs, Skyline Textiles will take appropriate steps to assess the arrangement and comply with applicable Sri Lankan data protection requirements.
These steps may include appropriate contractual protections, safeguards, or other legally recognised mechanisms, where required.
The use of an international technology provider does not remove our responsibilities in relation to personal information processed for our own business purposes.
Section 12 – Your Privacy Rights
Skyline Textiles respects the privacy rights of individuals whose personal information we process.
Subject to applicable law, the nature of the request, and relevant legal exceptions, individuals may request:
12.1 Access to Personal Information
You may contact us to enquire whether we hold personal information relating to you and request access to information where legally permitted.
12.2 Correction of Inaccurate Information
You may request the correction or updating of inaccurate or incomplete personal information.
12.3 Deletion of Personal Information
You may request the deletion of personal information where it is no longer necessary or where deletion is otherwise required or permitted by applicable law.
Certain information may need to be retained for legitimate accounting, contractual, regulatory, or legal purposes.
12.4 Withdrawal of Consent
Where information is processed on the basis of consent, you may request to withdraw that consent.
Withdrawal will not automatically affect processing that occurred lawfully before withdrawal or processing justified by another applicable legal basis.
12.5 Objection to Certain Processing
Where applicable law provides the right, you may object to certain uses of your personal information, including particular marketing activities.
12.6 Complaints and Further Rights
You may raise concerns directly with Skyline Textiles regarding the handling of your personal information.
Any additional statutory rights, request procedures, or regulatory complaint mechanisms will apply in accordance with the relevant provisions of Sri Lankan law as they come into force.
Section 13 – How to Submit a Privacy Request
If you wish to access, correct, update, or request deletion of personal information, please contact:
Email: info@skylinetextiles.com
Phone: +94 77 776 6890
When submitting a request, please provide sufficient information for us to identify the relevant records and understand your request.
For security reasons, we may need to verify your identity or authority before disclosing or modifying personal information.
Requests will be evaluated in accordance with applicable law and the relevant circumstances.
Where required, Skyline Textiles will provide a response within the legally applicable timeframe.
Section 14 – Marketing Communications
Skyline Textiles may communicate information about wholesale fabric products, new stock arrivals, product collections, and other business-related announcements through appropriate channels.
These may include email, telephone, WhatsApp, and other business communication services.
Promotional communication will be carried out only where there is an appropriate legal basis.
Customers who no longer wish to receive promotional messages may contact us to request removal from the relevant marketing communications.
Marketing preferences will be handled separately from necessary communications concerning invoices, payments, delivery arrangements, and other existing contractual obligations.
Section 15 – Third-Party Websites and Services
Our website may contain links to external websites and services, including:
Social media platforms.
Mapping and navigation services.
Transportation providers.
Other relevant business or information services.
These services may collect and process information under their own privacy policies.
Skyline Textiles does not control the independent privacy practices of third-party platforms.
We encourage visitors to review the relevant privacy policies before providing personal information to external services.
Section 16 – Children's Privacy
Skyline Textiles operates as a wholesale textile supplier serving commercial customers and their authorised representatives.
Our business services are not specifically directed towards children.
We do not knowingly seek to collect personal information from children for wholesale purchasing or credit arrangements.
If we become aware that information relating to a child has been collected without an appropriate legal basis, we will review the circumstances and take appropriate action.
Parents or guardians may contact us regarding any concerns.
Section 17 – Information Relating to Previous Website Transactions
Skyline Textiles previously offered online purchasing facilities but now operates its website exclusively as a wholesale fabric catalogue.
Although new online transactions are no longer accepted, records relating to earlier purchases may continue to be retained where necessary for legitimate business, accounting, contractual, or legal purposes.
Such records remain subject to the relevant protections and retention principles outlined in this Policy.
The discontinuation of online sales does not automatically require the deletion of historical financial or transaction records that must lawfully be maintained.
Section 18 – Automated Processing and Credit Decisions
Skyline Textiles may use business software and electronic systems to maintain customer records, monitor outstanding invoices, and support administrative or financial analysis.
Where credit-related information is evaluated, electronic systems may assist with recordkeeping and assessment.
Decisions to approve credit terms or post-dated cheque facilities are subject to Skyline Textiles' internal management review and approval.
Any use of automated processing that affects individuals will be assessed against the applicable requirements of Sri Lankan data protection law.
Section 19 – Changes to This Privacy Policy
Skyline Textiles may update this Privacy Policy to reflect changes in business operations, website features, technology systems, service-provider arrangements, or applicable legal requirements.
Any updated version will be published on our official website with an appropriate revision date.
Where required by applicable law, additional notice or consent will be obtained before implementing material changes to how personal information is processed.
Visitors and customers are encouraged to review this page periodically.
Section 20 – Applicable Law
This Privacy Policy is governed by the applicable laws of the Democratic Socialist Republic of Sri Lanka.
Skyline Textiles will seek to manage personal information in accordance with applicable requirements of the Personal Data Protection Act, No. 9 of 2022, as amended, and other relevant Sri Lankan laws.
Where a particular statutory provision has not yet come into force, this Policy will be applied consistently with the laws then in effect, while taking reasonable steps to prepare for upcoming obligations.
Nothing in this Policy is intended to exclude or restrict privacy rights that cannot lawfully be excluded.
Section 21 – Contact Information
For enquiries relating to privacy, personal information, data protection, or this Privacy Policy, please contact:
Skyline Textiles (Private) Limited
Company Registration Number: W89798
Showroom Address: 305, Pamunuwa Road, Maharagama, Sri Lanka 10280
Email: info@skylinetextiles.com
Phone: +94 77 776 6890
Alternative Phone: +94 70 771 9946
Landline: +94 11 286 9138
Website: www.skylinetextiles.com
For directions and additional business information, please visit our Contact Us page.
For information relating to our business transactions, please refer to the following policies:
Skyline Textiles (Private) Limited – Wholesale Fabric Supplier in Sri Lanka
We are committed to maintaining confidentiality, protecting customer information, and supporting transparent business relationships with garment manufacturers, clothing brands, apparel businesses, textile traders, and fabric resellers throughout Sri Lanka.